Sorelle™ Returns, Exchanges & Refund Policy

We want you to be completely happy with your Sorelle™ purchase.

If you're not satisfied with your order, we allow returns, exchanges, and refunds, subject to the conditions below.

Returns

To be eligible for a return, your item must be:

• Unworn and unused
• Unwashed
• In its original condition
• In its original packaging

For hygiene reasons, we cannot accept returns of products that have been worn or used.

Exchanges

If you ordered the wrong size or would prefer a different option, you may request an exchange, provided the item meets our return conditions.

Refunds

If you are not happy with your purchase and your return is approved, you may request a refund.

Once your returned item has been received and inspected, we will confirm whether your refund has been approved. Approved refunds will be processed through the original payment method where possible.

How to Request a Return or Exchange

Please contact our customer support team with:

• Your order number
• Your reason for the return or exchange
• Photos of the product if requested

Our team will provide you with the next steps.

Sorelle™ reserves the right to refuse returns that do not meet the conditions above.